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We’re Transforming the Prescription Process
For veterinarians and caregivers, for the better.
Our proprietary technologies make submitting prescriptions and building treatment plans faster and easier. You remain at the center of care as we partner together to provide a better client experience overall.
Meet Maisy, your AI intelligent health partner powered by real-world prescribing and compounding data to make prescribing simpler, faster and more intuitive.
Maisy brings intelligence directly into the prescribing experience, supporting everyday decisions, reducing friction and helping surface relevant options when you need them. Always guided by your expertise, Maisy aids efficiency by streamlining workflows and enhancing confidence at every step.
- Smart prescribing support and recommendations based on patient, medication and indication
- Intelligent checks designed to help support accuracy and compliance
- Time-saving AI powered assistance
Maisy is not here to replace clinical judgement. It’s here to support it, helping you move faster, stay focused and deliver exceptional care with efficiency and confidence. Maisy is coming soon to power all Mixlab platforms.
Prescribe Online Through eMix
Designed to save time and reduce friction, eMix is our user-friendly online prescribing platform for veterinarians and their staff, powered by AI and built to make every day workflows faster, smarter and easier.
With eMix
- Browse our catalog of thousands of compounded and commercial medications, vitamins, supplements and OTC products, anytime, anywhere, on any device
- Customize billing and shipping preferences, including pay-later options
- Easily submit prescriptions, approve refill and prescription requests, reorder, and check pricing with just a few clicks
- Improve patient health outcomes with smart product recommendations backed by AI
- Access patient information and previous orders to eliminate retyping and guesswork
- Stay up-to-date with real-time step-by-step order tracking
- Reduce bottlenecks and improve visibility with one login per practice
- Utilize dedicated patient-specific and office-use workflows (in applicable states) to make sure you stay compliant with the latest regulations
We're simplifying the everyday so you can focus on what matters most: ensuring healthy, happy lives for pets and their parents.
Check Out via Text Message and a Personalized Cart
Once a prescription is submitted, we’ll text your client a secure link, backed by Stripe, with their personalized cart to check out in just a few clicks, reducing the burden and distraction of clients having to look elsewhere.
From our mobile checkout, clients confirm their order, enhance their pet's care by adding any vet-recommended or other wellness products, choose their delivery window (as early as the next day), and pay for their order. Clients can opt to create a client portal account to manage their prescriptions autonomously.
Access our Self-Service Client Portal
Our self-service client portal makes it easy for clients to stay up-to-date and compliant with their medications while saving prescribers time in managing prescriptions. Through the client portal, clients can browse our full catalog, manage and track their orders in real-time, see their order history, manage upcoming refills, make changes to their auto refill schedule and submit new prescription requests.
These features seamlessly integrate with eMix. When clients request a refill or new prescription through the client portal, prescribers can approve, modify or decline that request in real time in their eMix account. Automated communication across portals allows for visibility of the live status of the prescription.
We Manage it All in Flooffy
Our proprietary pharmacy management system, Flooffy, allows us to quickly and efficiently manage all aspects of the prescription medication process, including process work queues, real-time inventory management, and pricing, putting valuable time back in your hands. Our built-in AI Co-Pilot further supports safety and accuracy by intelligently reviewing prescriptions and patient data to help identify potential issues in real-time. We are also integrated with Kustomer for seamless 5-star customer service and automated communications, Easypost to ensure on-time delivery through our various shipping partners, Taxjar and HubSpot to name a few.
Integrations
Mixlab integrates seamlessly with the veterinary platforms you already use, bringing prescribing, ordering, and fulfillment closer to where care happens. Our integrations are designed to reduce manual work, eliminate context switching and create a more connected experience across your practice, so you can access the reliability, compliance and service Mixlab is known for.
Expand each section to learn more about each integration.
Vetcove x Mixlab
Mixlab is on Vetcove for Home Delivery and In Clinic Ordering. Through this integration, veterinary practices can order compounded medications on Vetcove’s platform while relying on Mixlab’s trusted compounding, 5-star experience and industry leading turnaround times.
The Best Home Delivery Experience:
- Practices place compounded medication orders through Vetcove Home Delivery
- Vetcove manages checkout, client communication, payments and refills
- Mixlab compounds and fulfills the prescription and ships directly to the pet parent
Office-Use Made Easy:
- Practices can shop Mixlab’s Office Use catalog directly on Vetcove’s office procurement platform
- Check out through the familiar Vetcove workflow
- Orders are automatically routed to and fulfilled by Mixlab
Vetsource x Mixlab
Mixlab is now on Vetsource. Together, Mixlab and Vetsource enable seamless home delivery of patient-specific compounded medications. By integrating Mixlab’s pharmacy expertise with Vetsource’s platform, practices can:
- Place an order for a client or send a recommendation to purchase via your online store through Practice Home
- Meet growing client expectations for speed and convenience
- Stay compliant with evolving regulations
- Improve medication adherence and patient outcomes
- Reduce in-clinic workload
Instinct x Mixlab
Mixlab now integrates with Instinct EMR, bringing a modern, full-service veterinary pharmacy directly into the platform specialty and emergency teams already rely on. The integration is designed to simplify prescribing and reduce administrative work, keeping everything in one place.
- In the Instinct platform, choose Script in the Rx panel and select Mixlab. The Mixlab connect is auto-created on your first script, so no additional setup is required.
- Browse Mixlab’s full catalog of thousands of high-quality medications and custom compounds.
- Create, approve and send prescriptions directly from the Instinct EMR interface.
- Prescription status updates flow back into Instinct, so your team stays informed from order to fulfillment.
- No need to context switch between platforms, leading to fewer manual entries, fewer errors, and more time for patient care.
Vetspire x Mixlab
Is your practice on Vetspire? Sync real-time client, patient and prescription data between Vetspire and Mixlab.
- Client and patient information from Vetspire will sync into eMix
- Prescription information will sync back into Vetspire
Connect Your Platform to Our Pharmacy with Our Partner API
For practices, the Mixlab Partner API provides a straightforward and intuitive interface for sending prescriptions, tracking order status and requesting refills from your system directly to our pharmacy.
Send prescriptions
Confirm or cancel prescriptions
View real-time pricing and available medications catalog info
Write- back data to your system and track orders
Manage client, patient and prescriber info
All within your own system!
Questions?
We’re Here to Help!
Contact sales to learn more about our technology or available integrations