Prescriber Inquiry: Questions About an Existing Order
You can track your orders in real-time via our online platform, eMix. Log in now or request an account. You can also text us at 888-901-4480 with any order questions for more immediate help. Otherwise, submit the form below and we’ll follow up with an answer! If you are not a prescriber, submit questions about your order as an animal owner.
Our Labs
We have four labs across the US and ship (fast and free) to all 50 states!
New York
336 West 37th St. Suite 850 New York, NY 10018
PHARMACY HOURS
Mon-Fri: 10am - 6:30pm EST Sat: 10am - 4pm EST
California
2223 Federal Ave. Los Angeles, CA 90064
Pharmacy Hours
Mon-Fri: 9am - 6pm PST Sat: 8am - 4pm PST
Florida
3880 N 28th Terrace Hollywood, FL 33020
Pharmacy Hours
Mon-Fri: 9am - 6pm EST Sat: 8am - 4:30pm EST
Texas
953 Hilltop Dr Weatherford, TX 76086
Pharmacy Hours
Mon-Fri: 8am - 5pm CST
CUSTOMER SERVICE HOURS
Mon-Fri: 10:30am - 8pm ET Sat: 10am-6pm ET Sun: 10am-4pm ET
