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Prescriber Inquiry:
Questions About an Existing Order

You can track your orders in real-time via our online platform, eMix. Log in now or request an account. You can also text us at 888-901-4480 with any order questions for more immediate help. Otherwise, submit the form below and we’ll follow up with an answer!
If you are not a prescriber, submit questions about your order as an animal owner.

Our Labs

We have four labs across the US and ship (fast and free) to all 50 states!

New York

336 West 37th St.
Suite 850
New York, NY 10018

PHARMACY HOURS

Mon-Fri: 10am - 6:30pm EST
Sat: 10am - 4pm EST  

California

2223 Federal Ave.
Los Angeles, CA 90064

Pharmacy Hours

Mon-Fri: 9am - 6pm PST
Sat: 8am - 4pm PST

Florida

3880 N 28th Terrace
Hollywood, FL 33020

Pharmacy Hours

Mon-Fri: 9am - 6pm EST
Sat: 8am - 4:30pm EST

Texas

953 Hilltop Dr
Weatherford, TX 76086

Pharmacy Hours

Mon-Fri: 8am - 5pm CST

CUSTOMER SERVICE HOURS

Mon-Fri: 10:30am - 8pm ET
Sat: 10am-6pm ET
Sun: 10am-4pm ET

doctor with stethscope