You submit a prescription
The fastest and easiest way to submit a prescription is online through eMix. Or you can text, email, call or fax us too!
We text your clients a checkout link
Your client will confirm and place the order and choose their preferred delivery window.
We deliver to your client’s home
You can stay updated with real-time order tracking. For your clients, we’ll text them tracking information and confirm when the care package has been delivered.
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They treat their pet
Everything they need to administer the medication is included. We often will include something special!
We follow up and check in
From wellness checks to refill reminders, our proactive check-ins reduce calls to your practice and help make sure your clients stay compliant with their at-home care.
We receive your animal's prescription
Your veterinarian sends us a prescription, or you can request a prescription and we'll reach out to them for you. Whatever is easiest!
We text you a link to check out
Once your prescription is confirmed, we’ll text you a link to check out and select your preferred delivery window.
We deliver your package
We’ll let you know when your animal's meds are on the way! You can also track your order online through our self-service client portal. Delivery is fast and free.
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You treat your animal
Everything you need to care for your animal is included in your care package. Sometimes, we'll even include a special surprise! When it’s time for a refill, we’ll reach out in advance, so you never have to worry.
